Refund policy
We want you to love your purchase! If something does not work out, eligible items may be returned within 30 days of the original purchase date.
To qualify for a return:
- Items must be unworn, unwashed, unused, and in their original condition.
- All original tags must remain attached.
- A receipt or proof of purchase is required.
- Shoes must be returned in their original, undamaged box.
Refunds will be issued to the original payment method. Gift returns may be exchanged or refunded as store credit.
The following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Jewelry and accessories
- Undergarments and intimate apparel
- Gift cards
- Items marked “Final Sale”
Items that appear worn, washed, damaged, altered, stained, or missing tags will not be accepted. Original shipping charges are nonrefundable, and customers are responsible for return shipping unless an item arrived damaged or incorrect.
If you receive a damaged or incorrect item, please contact us within 3 days of delivery so we can make it right.